![]() If the network is up and running for things other than Netflix, then the issue is not in the network (though it may be in the Fire TV Stick’s specific connection to the network). If the Fire TV Stick is the only device on the network, then try logging in to another streaming channel, or look at the router. See if they can connect and if they have Internet service. ![]() ![]() For most households, there are usually multiple devices connecting to the WiFi and not solely the Amazon Fire TV Stick. The easiest way to check this is to connect from another device, like a smartphone or a computer. ![]() Once you’ve confirmed that the outage is on your end and not on Netflix’s, the first thing to check is the WiFi network that your Amazon Fire TV Stick is connecting to.
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